According to Deloitte's 2017 Outlook on US Healthcare Providers, key healthcare trends for the US for 2017 are as follows:
Healthcare consumer expectations are changing - Consumers are demanding a more retail experience from their healthcare providers: They want to be able to use online tools to make their overall experience seamless, while minimizing wait times, inconvenience and frustration. Hence, Telehealth is poised to be a major growth area for the healthcare sector. Healthcare providers must explore different ways of engaging with their consumers and patients, including employing digital technology effectively.
Disruptors in the healthcare industry - Technology companies are investing in healthcare: There are many new entrants in the healthcare sector and there has been rapid growth in the number of urgent care centers, as demand continues to grow. Technology companies have shown interest in disrupting traditional healthcare models in relation to delivery of care, payments methods and business model innovation.
Cost management continues to be the biggest issue facing healthcare providers in the US: Effective negotiation with insurance companies, devising alternate payment methods, talent management and achieving supply chain efficiencies are all areas of active engagement for healthcare organizations and shall continue to be their biggest challenge in 2017. There will be a focus on consolidation and forming strong alliances.
Preventive methodology vs reactive care - There will be a shift in focus towards predictive health maintenance: It is important to look at social determinants to determine health outcomes, such as ethnicity, lifestyle & cultural factors, obesity, addiction and economic disparity, as all these factors profoundly impact the overall health of the population. We will have to develop a business model in healthcare that encourages initiative and investment in predictive health maintenance.